Frequently Asked Questions

The shelf life of vacuum-packed roasted and ground coffee is two years when held in the original container at a storage temperature of 80ºF or less.

Before a package of coffee leaves the plant, an accurate vacuum control takes place. From plant to your home is a long way. Sometimes, through all sorts of causes, a leak in the package can arise. You can still drink the coffee in these packages, but because oxygen got into the package, it will not keep as long. In the future: contact someone in the store if a package feels hard.

The date code is printed on the bottom of the can and is in a "Best Before" configuration. The format of the code is MMDDYY (i.e., Month Day Year). For example, if the code is 091703, the product will be best if used before September 17, 2003.

No, coffee and instant coffee always are 100% natural products and do not contain any additives. Coffee is nothing else than the seed of the coffee plant, which has been roasted and grounded. By differences in origin of the coffee, the method of roasting and the mélange we get different types of coffee. Nothing is added to decaffeinated, either. Decaf coffee is pure coffee, just the caffeine is removed. Coffee remains fresh thanks to the special package (canned, vacuum) and does not need any preservatives.

Drinking decaffeinated coffee does not pose any risk to your health. If you just started drinking decaffeinated coffee and you used to drink a lot of regular coffee, you can have troubles with caffeine withdrawal symptoms, like a headache. That's normal and after a few days your headache is gone. Tip: change over from normal coffee to decaffeinated coffee gradually, then you won't have troubles with caffeine withdrawal phenomenon.

Coffee contains caffeine naturally. The most important action of caffeine is stimulating to the central nervous system. This may result in driving away sleep and fatigue. Your concentration and reaction time could possibly improve a little. The influence of caffeine is dependent upon (among other things) your weight and personal sensitivity. There's no special rule for it, the best way to know it is to feel it yourself. There's also caffeine in other products.

Here's a comparison of the strength, mélange and size of the cup/glass:

Coffee:                         75 mg per small cup
Decaffeinated coffee:     3 mg per small cup
Tea:                             17 mg per small cup
Some painkillers:          50 mg per individual dose
Coke:                           20 mg per small glass

Regarding nutritional information for brewed coffee, there are no significant levels of carbohydrates, fats, protein, fiber, vitamins or minerals. There is no cholesterol and no calories. Adding a sweetener and/or a creamer may change the nutritional profile.

The original Chock full o'Nuts jingle was taken from the song entitled "That Heavenly Feeling," written by the duo Wayne and Bruce Silbert. The coffee company changed the lyrics from "heavenly feeling" to "heavenly coffee" and adopted the tune as its own. Page Black, a balladeer and the wife of the Chock full o'Nuts company founder, William Black, sang the jingle.

Coffee is a natural product and therefore, to ensure that every pack of coffee gives you consistent taste, flavor and quality, it needs to be blended and roasted. The blending and roasting process requires real craftsmanship and many years of experience to ensure that Chock full o'Nuts is the perfect cup of coffee every time.

The green (unroasted) coffee beans are placed into a rotating drum and softened by steam and water. They are then repeatedly rinsed with a decaffeinating agent which removes the caffeine from the beans. Typically 97% or more of the caffeine contained in the green coffee is removed. The caffeine-laden solution is drained away and the beans are steamed a second time to evaporate the remaining decaffeinating agent. Finally, the beans are dried to remove excess moisture from the decaffeinated coffee.

Coffee is grown in approximately eighty countries located on four continents between the geographical latitudes of the Tropic of Cancer (to the north) and the Tropic of Capricorn (to the south). Some major producing countries include Brazil, Colombia, Mexico, Uganda, Vietnam, Indonesia and the Philippines.

There are about 25 major species of coffee beans within the Coffea genus, but the typical coffee drinker will probably be familiar with arabicas (species Coffea arabica) and robustas (species Coffea canephora var. robusta).

Arabica coffee is a high-grown coffee with medium body, good acidity and a mild taste; it is produced primarily in Central and South America. Robusta coffee has good body, moderate acidity and a more aggressive taste; it is grown in tropical regions around the world such as West and Central Africa, Southeast Asia and parts of South America.